Frequently Asked Questions
What is your MOQ and pricing policy?
Our MOQ is 50 pairs per color, per size, per design. The FOB price is determined by your specific design, material selection, size requirements, and total quantity.
What are the procedures for OEM services?
1. Free mock-up creation and modifications.
2. Sample production within 2-3 days (Free photo samples provided).
3. Mass production begins after all details are confirmed.
4. Final inspection and shipment of cargo.
What is the typical shipping and delivery time?
Usually, delivery takes 15-20 days, depending on the product style and order quantity. Please allow for production time after placing your order.
What are the accepted payment terms?
For small orders, a 100% deposit is required. For orders exceeding 5000 USD, we require a 30% deposit with the balance paid before shipment.
Do I need to pay international taxes or duties?
Customers are responsible for any customs charges imposed by their country. We recommend contacting your local customs office for specific fee information as these are paid to local carriers.
What are your core advantages?
1. Fast and reliable delivery.
2. Strong Product R&D capabilities for new development.
3. Excellent pre-sale and after-sale support.
4. Compliance with WRAP, ISO9001, and BSCI international standards.
Traura Sports
