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Frequently Asked Questions
1 What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pairs per design/size. For specific custom requirements, it is generally 50 pairs per color per size per design.
2 How long does it take for samples and production?
Sample production usually takes 5-7 days. Once samples are confirmed, mass production typically takes 15-25 days depending on the order volume.
3 What is your OEM service procedure?
We provide free mock-ups and modifications. After sample approval via photo or physical check, we proceed to mass production and quality inspection before shipment.
4 What are your payment terms?
For small orders, 100% deposit is required. For orders exceeding 5,000 USD, we accept a 30% deposit with the balance due before shipment.
5 Are there extra costs like taxes or duties?
International orders may be subject to local taxes and customs duties as imposed by your country. These fees are handled by the local carrier and the recipient.
6 What are your main production advantages?
We offer fast delivery, strong R&D capabilities for new product development, and adhere to international standards including ISO9001 and BSCI.