❓ Frequently Asked Questions
Q1. Is this a factory or a trading company?
We are not only a professional manufacturer, but also a trading company, offering a wide range of sock solutions.
Q2. How can I trust the quality of your production?
The manufacturer is certified by BCI, BSCI, Wrap, Disney, and Sedex. We operate with 150 sets of sock machines and 24 sets of 3D printing machines, with a capacity of 12 million pairs annually.
Q3. Can I get samples to check the quality?
Yes, definitely! Quality is our top priority. Please feel free to contact us if you need samples for evaluation.
Q4. How fast is the delivery process?
Sample lead time is 7-15 days. Bulk production typically takes 15-45 days after order confirmation and deposit receipt.
Q5. Could you help with developing new customized products?
Sure! We have a dedicated product development department to help with your custom designs and provide professional advice.
Q6. Are OEM and ODM orders accepted?
Yes, we have a full production line that makes both OEM and ODM orders perfectly workable to meet your specific requirements.